Get in Touch

We'd Love to
Hear From You

Questions, corrections, feedback, or partnership enquiries — we read every message and aim to respond within two business days.

How Can We Help

Choose Your Enquiry Type

Different topics go to different teams. Pick the one that fits best.

✉️
General Enquiries
Questions about our reviews, methodology, or website content? Drop us an email and we'll get back to you promptly.
info@novaspin.com
✏️
Corrections & Updates
Spotted something out of date or factually incorrect? Include the page URL and the specific correction — we review all requests and update content where warranted.
2 business day response
🤝
Advertising & Partnerships
Representing a casino or affiliate network? Include your company name, website, and a brief description of the partnership you have in mind.
Commercial enquiries
🐛
Technical Issues
Found a broken link, a page that won't load, or a display issue? Let us know and we'll investigate and fix it as quickly as possible.
Site feedback
⏱️
Response Times
We aim to respond to all enquiries within two business days. During peak periods responses may take slightly longer — we appreciate your patience.
Stay Connected

Ways to Reach Us

We're available via multiple channels depending on your preference.

📧
Email
Best for detailed questions and partnership enquiries. We respond within 2 business days.
💬
Live Chat
Available on the main casino site for account-related queries. Not operated by us.
📋
Feedback Form
Quick corrections or site feedback. Fill in the subject and we'll route it to the right team.
🎯 Need Help With a Gambling Problem?
We are an independent review website — not a gambling operator. We cannot help with account issues, deposits, or withdrawals. If gambling is causing you harm, please contact one of the organisations below directly. Help is free, confidential, and available 24/7.
  • BeGambleAware — free support and information for anyone affected by gambling
  • GamCare — counselling and a 24-hour helpline: 0808 8020 133
  • GamStop — free self-exclusion scheme for UK players
  • Gamblers Anonymous — peer support groups available in many countries
  • NCPG Helpline (US) — 1-800-522-4700